Maintenance Technician-Cypressbrook Company

Apartment Maintenance Technician

Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks.  The Maintenance Technician follows a planned preventative maintenance schedule and follows up with residents after repairs are complete.  Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and also landscape and renovation projects. 

Reports to: Property Manager & Maintenance Supervisor

Wage Status: Hourly (Non-exempt; eligible for over time)

Job Responsibilities:

Maintenance

      Receives requests for service maintenance, prioritizes work orders and handles each in the most efficient manner.

      Examines and diagnoses problems with heating, ventilation and air conditioning units for property facilities.  Determines the best method to repair or replace all or part of the unit.  Makes repairs and/or replacements according to standard.  Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc. 

      Repairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers.  May contact an outside vendor to make more advanced or severe repairs or replacements.

      Performs minor to moderate-level plumbing repairs, replacements, and/or installations including repairing leaks and removing clogs in sinks and toilets.

      Performs minor electrical repairs and replacement of light fixtures and related items.

      Repairs locks and other miscellaneous items.

      May perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and woodwork.

      May perform “make ready” projects for the preparation of vacant units available for prospective tenants.

      Cleans carpets as assigned. 

      May perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards.

      Adheres to safety and hazard communications programs, policies and procedures and maintains a safe work environment.    

      Works irregular hours (evenings, weekends), including on-call and overtime hours, as required to ensure 24-hour routine maintenance guarantee.

      Operates a motor vehicle to transport tools and materials between work sites.

      Attends and participates in technical training programs to maintain and enhance knowledge and skills.    

      Performs other related duties as assigned to meet the needs of the business. 

Leasing

        Meticulously maintains curb appeal.

        Assist management team with other various tasks required.

Administrative

        Uphold all company policies, goals and values.

Resident Relations

        Represent the community in a professional manner at all times-on/off property.

        Deliver communication documentation to residents.

        Contribute to resident retention programs.

Safety

        Ensures that unsafe conditions are corrected in a timely manner.

        Learns and ensures compliance with all company, local, state and federal safety rules.

        Immediately report all unsafe conditions.

Essential Job Functions

        EPA Type II or III or Universal license required at hire or within 90 days of assuming position.

        HVAC experience required

        1-3 years’ experience in facility maintenance, mechanical repair required.

        Neat, clean and professional at all times throughout the workday and/or whenever present at the community.

        Operate vehicle and driver’s license required according to community needs.

        Successfully pass a drug test.

        Demonstrate ability to perform tasks described above without seeking outside contractor assistance.

        Demonstrate strong communication skills for communicating with residents, co-workers, and senior management.

        Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community.

        Comply with expectations as demonstrated in the employee handbook.

Core Values:

In order to achieve success, the Cypressbrook Multifamily Management team must embrace certain core principles and values.

Safety Responsibilities:

Learn and ensure compliance with all company, local, state and federal safety rules.

Ensures that unsafe conditions are corrected in a timely manner.

Additional Requirements:

Attendance is an imperative job function.

Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the employee handbook or otherwise communicated (verbally or written) to employees. 

        EPA Type II or III or Universal license required at hire or within 90 days of assuming position.

        HVAC experience required

        1-3 years’ experience in facility maintenance, mechanical repair required.

        Neat, clean and professional at all times throughout the workday and/or whenever present at the community.

        Operate vehicle and driver’s license required according to community needs.

        Successfully pass a drug test.

        Demonstrate ability to perform tasks described above without seeking outside contractor assistance.

        Demonstrate strong communication skills for communicating with residents, co-workers, and senior management.

        Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community.

        Comply with expectations as demonstrated in the employee handbook.